Privacy Policy
Last updated: January 1, 2025
At JMShoppe, we are committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights. If you have any questions, contact us at privacy@jmshoppe.in.
1. Information We Collect
We collect information you provide directly, such as name, email, phone number, and delivery addresses when you create an account or place an order. We also collect usage data including pages visited, search queries, and purchase history to improve your shopping experience.
2. How We Use Your Information
Your information is used to process orders, personalise your experience, send order updates and promotional offers (with consent), improve our platform, and ensure security and fraud prevention. We never sell your personal data to third parties.
3. Data Sharing
We share your data only with trusted service providers who help us operate our platform — such as payment processors (Razorpay), delivery partners, and cloud infrastructure (AWS). All partners are bound by strict data protection agreements.
4. Data Security
We implement industry-standard security measures including 256-bit SSL encryption, two-factor authentication, and regular security audits. Payment information is tokenised and we never store CVV numbers.
5. Cookies
We use cookies to maintain sessions, personalise content, and analyse traffic. You can manage cookie preferences in your browser settings. Essential cookies are required for the platform to function.
6. Your Rights
You have the right to access, correct, or delete your personal data at any time from your Account Settings. You may also request data export or withdrawal of consent for marketing communications.
7. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Order records are retained for 7 years for legal compliance. You may request deletion of your account at any time.
8. Updates to Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or a notice on our platform. Continued use of the platform constitutes acceptance of updated terms.